Booking Policies

Please have an idea of the service(s) you are interested in and the days/times you are available as we are typically booked up to three weeks in advance depending on the service. Providing this information with your initial request will shorten the time needed to make your appointment.

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You can review our services by clicking on the Services tab.

 

**Note: If you are under a doctor's care, have had recent surgery, pregnant (or may be), have cancer, and/or have been diagnosed with an autoimmune disorder, a release for treatment from your doctor is required before booking your massage and/or body treatment appt(s).

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***If you show up for your appointment and appear impaired, your scheduled service will not be provided. You will be given the option to reschedule.***

Once your services are booked you will receive an automated text message and/or email from our online calendar (Fresha).

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Clicking on the link will take you to our cancellation and 'no show' policies (50% of the service price to cancel within 48 hours of your appointment or 100% of the service price for no show fee).
There you will have an opportunity to confirm your appointment with a credit card. This guarantees we hold the appointed time and service for you.

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If you choose to not confirm your appointment with a credit card we reserve the right to cancel your appointment with no notice and give the appointment to someone who will confirm and show up for the appointment.

Do not reply to texts regarding your appointments unless they come from our number

(252-722-3879).

 

Hair clients -

If you are a new client scheduling intensive hair services (drastic color changes, color correction, double process, etc.) we may require a consultation. The cost of the consultation will be credited to your appointment for the service associated with the consultation.

 

Massage clients -

In addition to the above, we use HIPPA-compliant electronic health records to maintain your intake and treatment notes. When scheduling your initial massage appointment we will set up your profile using your name, telephone number, email address, and date of birth. Then you will receive an email to complete your intake forms. These forms must be completed prior to your massage appointment. Annually you will receive an email requesting updated information.

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Thank you,

Anew U Day Spa